Description

FlexCall brings your entire call workflow into Perfex CRM — where your leads and customers already live.

Log every conversation, place and receive calls directly in the browser via Twilio, attach recordings automatically, and never miss a follow-up again.

Whether your team is in sales, support, or account management, FlexCall keeps call activity tied to the right lead or customer record — with full visibility for managers.

Built for teams that want professional telephony without leaving Perfex. Each staff member connects their own Twilio account, dials from a built-in keypad or contact picker, and gets a call log created automatically. Incoming calls ring in the browser on any admin page. When the call ends, duration, status, and Twilio recording links are saved to the log. Schedule follow-ups and FlexCall notifies the right people when they’re due.